🔹 Acceptable Use Policy (AUP)
The Acceptable Use Policy (AUP) ensures that all ecHOSTS users use our services responsibly, securely, and fairly. Violations can lead to account restrictions or suspension.
🚫 Prohibited Activities
Users must not use ecHOSTS services for:
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Hosting illegal content (copyright infringement, piracy, fraud)
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Sending spam, phishing emails, or unsolicited marketing
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Distributing malware, viruses, or harmful scripts
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Performing DDoS attacks or hacking attempts
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Hosting adult or offensive content in violation of the law
📌 Any detected violation may result in immediate action.
âš¡ Resource Abuse Rules
To maintain server stability for all users, resource abuse is strictly monitored:
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Excessive CPU, RAM, IO, or NPROC usage beyond your plan limits
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Running background scripts or bots that overload servers
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Using hosting for cryptocurrency mining on shared plans
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Continuous heavy database queries or large-scale file operations
📌 Resource abuse may trigger temporary suspension or throttling.
🛑 Account Suspension Reasons
Accounts may be suspended temporarily or permanently if:
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Violating the Acceptable Use Policy
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Causing server instability or affecting other users
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Non-payment or fraudulent transactions
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Repeated abuse of resources despite warnings
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Hosting illegal or unsafe content
Notice & Recovery
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Users will typically receive a warning before suspension
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Support may assist in resolving issues and restoring service
✅ Best Practices for Users
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Monitor your resource usage regularly in Plesk
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Follow the hosting plan limits and upgrade if needed
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Avoid sending bulk emails from shared hosting
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Keep your website secure to prevent malware abuse
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Contact ecHOSTS support for guidance on safe hosting practices