🔹 Acceptable Use Policy (AUP)

🔹 Acceptable Use Policy (AUP)

The Acceptable Use Policy (AUP) ensures that all ecHOSTS users use our services responsibly, securely, and fairly. Violations can lead to account restrictions or suspension.

🚫 Prohibited Activities

Users must not use ecHOSTS services for:

  • Hosting illegal content (copyright infringement, piracy, fraud)

  • Sending spam, phishing emails, or unsolicited marketing

  • Distributing malware, viruses, or harmful scripts

  • Performing DDoS attacks or hacking attempts

  • Hosting adult or offensive content in violation of the law

📌 Any detected violation may result in immediate action.

âš¡ Resource Abuse Rules

To maintain server stability for all users, resource abuse is strictly monitored:

  • Excessive CPU, RAM, IO, or NPROC usage beyond your plan limits

  • Running background scripts or bots that overload servers

  • Using hosting for cryptocurrency mining on shared plans

  • Continuous heavy database queries or large-scale file operations

📌 Resource abuse may trigger temporary suspension or throttling.

🛑 Account Suspension Reasons

Accounts may be suspended temporarily or permanently if:

  1. Violating the Acceptable Use Policy

  2. Causing server instability or affecting other users

  3. Non-payment or fraudulent transactions

  4. Repeated abuse of resources despite warnings

  5. Hosting illegal or unsafe content

Notice & Recovery

  • Users will typically receive a warning before suspension

  • Support may assist in resolving issues and restoring service

✅ Best Practices for Users

  • Monitor your resource usage regularly in Plesk

  • Follow the hosting plan limits and upgrade if needed

  • Avoid sending bulk emails from shared hosting

  • Keep your website secure to prevent malware abuse

  • Contact ecHOSTS support for guidance on safe hosting practices